Trestles Collection Return Policy
At Trestles Collection, every timepiece is carefully inspected, authenticated, and photographed prior to listing. We stand behind the quality and authenticity of every watch we sell.
48-Hour Inspection Period
We offer a 48-hour inspection period from the time your watch is delivered. During this window, you may request a return if the watch does not meet your expectations.
Return Eligibility
To qualify for a return:
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The watch must be unworn, unaltered, and in the exact condition received
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All original boxes, papers, tags, and accessories must be included
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The watch must not be sized, worn, or modified in any way
Any signs of wear, sizing, damage, or part substitution will void return eligibility.
Return Requests
To initiate a return, you must contact us at [your email] within the 48-hour inspection period. Unauthorized returns will not be accepted.
Return Shipping
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Return shipping is the buyer’s responsibility
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All returns must be shipped fully insured and trackable for the full value of the watch
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Trestles Collection is not responsible for loss or damage during return transit
Refunds
Once the watch is received and inspected, refunds will be issued to the original payment method within 7–10 business days, less any shipping or payment processing fees.
Final Sale Items
Certain watches may be designated as Final Sale and are not eligible for return. These items will be clearly identified prior to purchase.
Authenticity Guarantee
If a watch is found to be not authentic or materially not as described, it may be returned for a full refund. Authenticity is guaranteed.